We're bummed things didn't work out for you, but here's the good news: we accept returns within thirty (14) days of purchase (AKA the date listed on your receipt) for most items in new condition.

Here's the fine print. You just can't "return" anything that's worn, damaged, washed, or altered in any way. All original tags must be attached, footwear must be in its original shoebox, and swimwear & bodysuits must have the hygiene liners intact. Also, gift cards are non-returnable and non-refundable.

The following items cannot be returned or exchanged: opened makeup, earrings, ear cuffs, panties, and any other items marked as "Final Sale."


PROCESSING

Original shipping charges are non-refundable.
Any purchase amounts that exceed the value of the online store credit will require an additional method of payment for the remaining balance due.
Online Store credit never expires.
Online Store credit is provided in U.S. Dollars.
For more information about Online Store Credit, please contact contact@posemannequin.com.
Gift cards, e-gift certificates, cosmetics, jewelry, and final sale merchandise may not be returned for a refund, credit, or exchange; unless received damaged, defective, or the wrong item(s) shipped.

For any additional inquiries regarding returns please email our Customer Service team at contact@posemannequin.com